Privacy Policy

1. Who we are

Verhey Plastering Pty Ltd (ABN 88 702 567 495) is a plastering and rendering business based in Perth, Western Australia, operating the website verheyplastering.site. In this policy, “we”, “us” and “our” refer to Verhey Plastering Pty Ltd.

2. The kinds of personal information we collect

We only collect personal information that is reasonably necessary for our business functions and activities. Depending on how you interact with us, this may include:

• your name;
• your email address;
• the suburb or address of the property where work is to be carried out;
• details of your enquiry, such as the type of plastering or rendering services you are interested in;
• any other information you choose to provide when you contact us or request a quote.

We do not collect sensitive information (such as health information or information about your beliefs) and we ask that you do not send us sensitive information.

3. How we collect personal information

We collect personal information directly from you when you:

• submit our quote request form at quote.html;
• send us an email at ceo@verheyplastering.site;
• use the contact form at contact.html;
• communicate with us about a job, quote or booking.

We may also collect limited technical information (such as browser type, device type and pages visited) through cookies and similar technologies when you browse our website.

4. Why we collect and use personal information

We collect, use and disclose personal information for purposes including:

• responding to your enquiries and providing quotations;
• planning, scheduling and carrying out plastering and rendering work;
• managing our business relationship with you, including invoicing and follow-up;
• improving our website and services;
• meeting our legal, taxation and record-keeping obligations.

We will not use or disclose your personal information for a purpose other than the primary purpose of collection, unless you have consented, you would reasonably expect the use or disclosure, or the use or disclosure is otherwise permitted or required by law.

5. Disclosure of personal information

We do not sell or rent your personal information. We may disclose your personal information, where reasonably necessary, to:

• service providers who assist us with our business operations, such as website hosting, email delivery and data storage;
• our subcontractors and suppliers, to the extent needed to complete work you have engaged us for;
• professional advisers, such as our accountant, where reasonably required;
• government bodies, regulators or law enforcement, where required or authorised by law.

Some of our service providers may store or process information outside Australia. Where that occurs, we take reasonable steps to ensure the recipient handles your personal information in accordance with the Australian Privacy Principles.

6. Cookies and website analytics

Our website may use cookies and similar technologies to help the site function and to understand how visitors use it. Cookies are small files stored on your device. You can usually adjust your browser settings to refuse cookies or to warn you before cookies are placed; however, some parts of the website may not function properly if cookies are disabled.

7. Security of personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. This includes using password protection on our devices and accounts and limiting access to personal information to those who need it for a legitimate business purpose.

We also take reasonable steps to destroy or de-identify personal information once it is no longer needed for the purposes for which it was collected, unless we are required by law to retain it.

8. Access to and correction of your personal information

Under APP 12 and APP 13, you have a right to request access to the personal information we hold about you, and to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please email us at ceo@verheyplastering.site. We will respond within a reasonable time. There is generally no charge for making a request, but we may charge a reasonable fee for providing a copy of the information.

9. Complaints and enquiries

If you have a question about this policy, or if you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can look into the matter:

Email: ceo@verheyplastering.site

We take privacy complaints seriously and will aim to acknowledge your complaint promptly and resolve it fairly within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

10. Third-party websites

Our website may contain links to third-party websites. Those websites are not under our control, and this policy does not apply to them. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page, together with the date of the last update.

12. How to contact us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:

• Business: Verhey Plastering Pty Ltd
• ABN: 88 702 567 495
• Location: Perth, WA
• Email: ceo@verheyplastering.site
• Online: via our contact page or quote request form